1. Delivery Timeframe
We aim to deliver your order within 3-5 business days for domestic orders. Delivery times may vary based on the shipping destination and other factors beyond our control.
2. Free Shipping
We proudly provide free shipping to all continental United States, ensuring your orders arrive quickly and efficiently. For customers in Alaska and Hawaii, shipping is not eligible for free delivery and may include additional costs. Rest assured, we work to make the process as smooth and affordable as possible for every location we serve.
3. Shipping Costs
Shipping costs are calculated based on the weight of the items in your order, the shipping destination, and the shipping method is chosen. Customers can view the shipping costs at checkout before finalizing their order.
4. Shipping Methods
We offer several shipping methods, including standard shipping, expedited shipping, and international shipping. Customers can choose the shipping method that best meets their needs during checkout.
5. Order Tracking
Customers will receive an email with a tracking number once their order has been shipped. They can use this tracking number to track the delivery status of their order.
6. Shipping Restrictions
We may restrict the shipment of certain products to specific destinations. Customers will be notified of any shipping restrictions during checkout if applicable.
7. Returns and Refunds
If a customer is not satisfied with their purchase, they may return it for a full refund within 30 days of receipt. Please refer to our return policy for more information. More information: Return Policy
8. International Taxes and Duties
International customers are responsible for customs duties or taxes levied on their shipment.
9. Contact Us
If you have any questions about our shipping policy, please contact us at help@kompozitusa.com. We will be happy to assist you.
