Shipping policy

  1. Delivery Timeframe
    We aim to deliver your order within 3-5 business days for domestic orders and 7-10 business days for international orders. Delivery times may vary based on the shipping destination and other factors beyond our control.

  2. Shipping Costs
    Shipping costs are calculated based on the weight of the items in your order, the shipping destination, and the shipping method is chosen. Customers can view the shipping costs at checkout before finalizing their order.

  3. Shipping Methods
    We offer several shipping methods, including standard shipping, expedited shipping, and international shipping. Customers can choose the shipping method that best meets their needs during checkout.

  4. Order Tracking
    Customers will receive an email with a tracking number once their order has been shipped. They can use this tracking number to track the delivery status of their order.

  5. Shipping Restrictions
    We may restrict the shipment of certain products to specific destinations. Customers will be notified of any shipping restrictions during checkout if applicable.

  6. Returns and Refunds
    If a customer is not satisfied with their purchase, they may return it for a full refund within 30 days of receipt. Please refer to our return policy for more information.

  7. International Taxes and Duties
    International customers are responsible for customs duties or taxes levied on their shipment.


  8. Free Shipping
    We proudly provide free shipping to all continental United States, ensuring your orders arrive quickly and efficiently. For customers in Alaska and Hawaii, shipping is not eligible for free delivery and may include additional costs. Rest assured, we work to make the process as smooth and affordable as possible for every location we serve.


  9. Shipping Policy for 5-Gallon Buckets
    Please note that orders of 5-gallon buckets up to 23 units are available for pick-up only. Delivery services are available for orders of 24 or more buckets. If you have any questions or require assistance with your order, please contact our customer service team for further details.

  10. Contact Us: If you have any questions about our shipping policy, please contact us at help@kompozitusa.com. We will be happy to assist you.